Government of Canada invests in new industrial security system that will improve delivery of services to Canadian businesses

The Voice of Canada News:

Through the industrial security transformation, the Government of Canada seeks to improve the delivery of security services to suppliers and departments by replacing the electronic systems used for the Contract Security Program and the Controlled Goods Program with a single self-service electronic interface.

Carla Qualtrough, Minister of Public Services and Procurement and Accessibility, announced that the Government of Canada has awarded a $12 million contract to KPMG of Ottawa, Ontario, to design and deliver a new industrial security system that meets the government’s needs.

As indicated in Budget 2019, this transformation aims to replace the aging systems supporting both the Contract Security Program and the Controlled Goods Program with a reliable, user friendly and highly integrated electronic system that will improve processes, increase efficiency and therefore better meet the expectations of industry, Government of Canada departments and agencies, and their partners.

The new system will be able to support the steady increase in the volume of security clearance requests observed in recent years. It will be a web portal with self-service functions that will make it easier for individuals and businesses to submit completely paperless requests, which will help improve the timeliness of client service while greening government operations.